Refund policy

 

 

We have a no return policy.

All sales are final and cannot be returned or refunded.

However, we offer to exchange the size of the purchased article only one time, which can be done within 7 days of product delivery.

The exchange product has to be sent in original condition, with all tags and packaging intact. If the product is not sent in original condition, the exchange request will be cancelled.

 

To start an exchange request, you can contact us at richa@thebrucke.in,  If your request is accepted, we’ll send you a shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.